Shipping policy

Thank you for shopping with Reyn Care. We are committed to delivering your order in a timely and reliable manner.

1. Order Processing Time

  • All orders are processed within 24–48 business hours after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping & Delivery Timeline

  • Estimated delivery time is 3–7 business days depending on the delivery location.

  • Delivery timelines may vary due to factors beyond our control such as courier delays, weather conditions, or government restrictions.

3. Shipping Charges

  • We offer Free Shipping across India on all prepaid orders.

  • Cash on Delivery (COD), if applicable, may include an additional handling charge which will be clearly mentioned at checkout.

4. Shipping Locations

  • We currently ship to most locations across India.

  • If your location is not serviceable, you will be notified during checkout.

5. Courier Partners

  • Orders are shipped through trusted third-party courier partners to ensure safe and timely delivery.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS and/or email.

  • You can track your order using the provided tracking link.

7. Delays & Exceptions

  • Delivery may be delayed during festive seasons, sales events, natural calamities, or unforeseen circumstances.

  • Reyn Care shall not be liable for delays caused by courier partners or circumstances beyond our control.

8. Damaged or Lost Shipments

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

  • We will investigate the issue and provide a suitable resolution as per our internal policy.

9. Incorrect Address

  • Please ensure that the shipping address and contact details are accurate.

  • Reyn Care will not be responsible for non-delivery due to incorrect or incomplete address details provided by the customer.

10. Contact Information

For any shipping-related queries, you can reach us at:

Email: reyncareindia@gmail.com
Business Name: Reyn Care
Legal Entity: Reyn Enterprises
Operating Country: India

11. Policy Updates

  • Reyn Care reserves the right to update or modify this Shipping Policy at any time without prior notice.

  • Changes will be effective immediately upon posting on the website.